FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
FAQ | FREQUENTLY ASKED QUESTIONS AND USEFUL INFO
INFORMATION ON SCHEDULES
What are the check-in and check-out times?
Our check in time is from 3:00 p.m. and check out time is until 11:00 p.m.
What time are breakfasts served?
Breakfasts are usually from 8:00 to 10:00. We have options for vegetarians, vegans and gluten-free.
INFORMATION ABOUT DISCOUNTS AND RESERVATIONS ON THE WEBSITE
Is the best price guaranteed when booking through the website?
Yes, on the web you will always find the lowest price compared to other agencies and websites.
Is it safe to book online?
Of course, we work with external companies that guarantee the security and confidentiality of online payments.
Are there discounts and advantages for booking through the website?
Yes, we always offer the best price and, in addition, several discounts that you can only enjoy if you book through our website:
- Best price guaranteed on all our rates for online reservations
- 10% exclusive discount for online reservations
- More flexible cancellation policies than other sales channels
INFORMATION ABOUT THE ORGANIZATION OF EVENTS
INFORMATION ACTIVITIES AND PLANS WITH CHARM
you can find in our area, and so you can enjoy your experience much more in
URDAIBAI one of the most spectacular places you can find in the Basque Country.
LINKS WITH ACTIVITIES:
https://www.urdailife.com/urdaibai-la-joya-de-la-costa-vasca-euskadi/
OTHER USEFUL INFORMATION
Is pets allowed?
No, at Negetxea access or accommodation with pets is not permitted. Sorry for the inconvenience.